Dear Cabinet Office,
If you want government online services that are useable, cheap and efficient, let us do the following -
Build and run our own online services.
Publish our own content.
Hire our own writers, designers and developers.
Run our own useability, accessibility and plain English testing.
Choose the best technology for the job.
Invest in infrastructure, not PR and marketing.
Cap spending on managers and consultants.
Cut bureaucracy.
Join up web services where we can.
Set realistic goals.
Go back to one service, one website.
Yours sincerely,
The Public Sector
